Own your customers

Keep the relationship you earned.

Track customer spend, understand who is coming back, and send relevant deals directly to the shoppers who choose your store.

Know what every visit is worth.

See total customer spend, average order value, repeat behavior, and the people driving growth—all from a customer base that belongs to your store.

Spend over time

Track how much customers spend and when demand is growing.

Useful segments

Find regulars, high-value shoppers, and customers at risk of lapsing.

Customer profiles

Understand the person behind the total.

Move from anonymous transactions to useful customer context: what someone buys, how often they return, and which outreach they have agreed to receive.

Permission is part of the profile. Consent and contact preferences stay visible before a message is sent.

MR
CUSTOMER PROFILEMaya R.Weekend regular · Since 2024
SMS + email
Lifetime spend$1,248
Store visits18
Average order$69.30
BUYS MOSTFresh produceSnacks · Dairy · Pantry
LAST VISITSaturday, 10:42am$74.18 · 12 items
Contact permission confirmedView order history →

Direct messaging

Turn insight into a reason to return.

Reach the right customer group with a useful update, a timely offer, or a deal built around what they already buy.

Close the loop

See whether a message brought customers back.

01Order

A shopper chooses your store.

02Audience

Nearby finds the relevant group.

03Useful offer

You approve and send the message.

04Return

Measure visits and spend after send.

CAMPAIGN REPORTWeekend produce deal
Completed
Delivered306
Offer opened42%
Redeemed38
Return spend$2,184

Works with Nearby

Turn customer insight into growth.

See the customer workspace built for your store.

Build my customer base